Plan to avoid the unplanned. Prepare your workforce to troubleshoot & solve operational problems.

November 3rd, 2016 by Blanche Bond


Prepare your workforce to troubleshoot & solve operational problems

For every problem, there’s a solution. And to arrive at any solution, there’s a definitive method. TDS offers the Troubleshooting for Improved Operations course, a method for solving and correcting operations problems.

Instead of focusing on improving process design or configuration, the course focuses on an organized and regimented process for resolving upset conditions by using data from instrumentation to determine the cause for the abnormal situation. Participants are given multiple opportunities to practice what they learn on a variety of refining and chemical processes.

Some technologists might argue that all of these goals are obtainable through more sophisticated automation and control systems.  Control systems are tools of the operator and, if anything, the increased sophistication of controls raises the value of the highly skilled operator.  No control system can be programmed to cover all contingencies; there will always be a need for the operator to take manual control of the process whenever an unforeseen event or chain of events occur.

Course Objective

After completing the course, participants will be able to apply knowledge of process variables, indicators and controllers, troubleshooting tools and steps to solve problems in various process systems.

Course Benefits

  • Improved safety and environmental performance
  • Improved bottom line through heightened productivity
  • Increased on-spec time
  • Reduced number of unplanned outages
  • Reduced maintenance costs

Target Audience

This course is designed and intended for:

  • Chemical, petrochemical and refining process personnel
  • Process operators with at least 2-3 years of experience
  • Process/shift foremen
  • Engineers


The Process Troubleshooting course applies a six step troubleshooting method for solving and correcting operating problems. The focus is on malfunctions as opposed to process design or configuration improvements. Data from the instrumentation is used to determine the cause for the abnormal conditions in an organized and regimented way.

A building-block approach to using the troubleshooting method and tools is expanded from chapter to chapter. The problem solvers’ skills and confidence grow through repeated troubleshooting practice, using a consistent method, in a variety of systems. At the same time, a more in depth understanding of the operating processes is acquired. The accomplished learner is prepared to troubleshoot problems in any process in which process knowledge is acquired.


Contact TDS at  281.488.1128 for more information or to schedule a private or custom course for your employees.

Download the Troubleshooting Data Sheet.

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