White Papers
Gain insight on important topics in workforce development from our adult learning and industry experts.
Practical Competence Management
A Competency Management System (CMS) helps you better manage retirement, staff reductions and recruiting challenges with defined job progressions and assessments based on your facility.
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Competency Management: An Imperative for Operational Excellence
Organizations are increasingly using competency management systems to help ensure that across all levels and functions, the workforce has the skills and abilities to perform reliably and consistently in critical job roles.
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The Human-Procedure Interface
Learn how to derive the best practices for a procedure document using psychological research about human thought processes.
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Hiring for Fit
Wrong hires can result in costly mistakes. Technical and operations managers must make sure their efforts to identify, recruit and hire are not in vain. Learn more about how to spot the qualities that will put you on the path to hiring the right person for the job.
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Retaining Millennials
High turnover is commonplace for the latest generation of workers, “The Millennial Generation”. Learn more about retaining these employees in the current market.
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Workforce Engagement: A Must for Your Company
A deeper insight into the notion of engagement can shed light and give you another perspective on today’s workforce as well as provide a handful of tools you can use to tackle this modern day challenge.
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Performance vs. Training
Learn to know the difference between “Can’t Do” and “Won’t Do”. Is it a performance issue or lack of training?
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The Importance of Critical Thinking
Sound decision making starts with training that uses a critical thinking methodology. Learn how to incorporate critical thinking skills into your training programs.
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Kirkpatrick – Making the Four Levels Work
Take a few moments to rediscover the value of defining your stakeholder’s expectations when it comes to using assessments to measure behavior change.
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Everyday ROI
Learn what to measure and how to measure it to determine just how effective your training programs and courses are.
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